the left side of my razer kraken v4 pro not working. i finally got it to work for now but i don't know if when i switched it to Bluetooth it reset it or not but i don't know if i should return it and get a new one or if there is a way to fix it. i have every thing up to-date on the software so that is my main question.
Question
the left side of my razer kraken v4 pro not wokring
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- Razer Support
Hey there,
I understand that you’re experiencing an issue with the left side of your Razer Kraken V4 Pro not working. Since you mentioned that all software and firmware are already up to date, the next step is to isolate whether this is a connection-specific issue or a hardware-related one.
Could you please let me know via PM if the problem persists when using different connection modes such as wired, Bluetooth, and the wireless dongle? Also, please confirm if the issue still occurs when Razer Synapse is not running in the background? You can disable Razer Synapse by following the steps on this link. Thank you!
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