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Question

The new battery does not charge

  • October 9, 2023
  • 2 replies
  • 400 views

pulseCerisenetwork902

Hello everyone, please tell me, I installed a new battery in my razer blade laptop, the battery worked for a while, and now the computer sees the battery and it is connected, but the new battery does not charge, it constantly shows 1% charge and does not charge. I have updated all drivers and updates. I tried all the options that are indicated in the razer technical support. I will be very glad if someone tells me what to do.

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2 Replies

Ju-Kay
  • Insider Mini
  • October 10, 2023

the fault mechanism of battery is on, check it 

https://www.makeuseof.com/tag/5-tools-analyze-laptop-battery-life/


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • October 11, 2023

Hello everyone, please tell me, I installed a new battery in my razer blade laptop, the battery worked for a while, and now the computer sees the battery and it is connected, but the new battery does not charge, it constantly shows 1% charge and does not charge. I have updated all drivers and updates. I tried all the options that are indicated in the razer technical support. I will be very glad if someone tells me what to do.

Hello pulseCerisenetwork902,

I understand that your Razer Blade battery isn’t charging after you changed its battery. Can you tell me where you purchased the battery replacement for your laptop? To isolate the issue, perform the following steps from this link. If you need further assistance, PM me your device serial number so I can verify its model and provide other workarounds. Have a great day!

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