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the product has already been registered

  • September 8, 2025
  • 1 reply
  • 32 views
PEARLheadDirt981

Hello Razer Support,

I recently purchased a Razer BlackShark V2 X headset, but when I try to register it to my Razer ID account, I receive an error message saying that the product has already been registered.

Here are the details:

  • Product: Razer BlackShark V2 X

I am the legitimate owner of this product and would like to register it under my account. Could you please help me resolve this issue and release the serial number so I can complete the registration?

Thank you very much for your assistance.

Best regards,
Hafez

PEARLheadDirt981
This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • September 8, 2025

Hi PEARLheadDirt981,

I wanted to let you know that product registration is mainly for securing warranty coverage. The activation code for your device is typically located on a scratch card inside the packaging, as mentioned here. . If it's missing or has already been used, it would be best to contact the reseller for a potential refund. Always ensure that you purchase your Razer products from authorized dealers to confirm their authenticity. Products from unauthorized sellers might be used, counterfeit, re-boxed, defective, or fall under gray market items.

If you need more help, please feel free to send me a PM with your device’s serial number and proof of purchase so I can assist you further. Thank you!


*Thread locked to curb the conversation to PMs.

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