Dear Razer Support Team,
I have bought a Razer Blackshark V2 X Headset from Shopee Malaysia.
I unbox the product and wish to register the product. But the product has been registered (as shown in the attachment.)
I wish to verify if this is a genuine Razor Product. If yes, may I have some solution to register my product? Secondly, to get the activation code for THX spatial audio for free.
Thank you!
Question
The product is already registered
This topic has been closed for replies.
- Razer Support
Hi there,
There’s a high possibility that you have purchased a counterfeit headset. I’ll double-check everything just to be sure. Please send me a message via PM along with your headset’s serial number so I can validate it and check the registration.
*Thread locked to curb conversation to PM.
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