THE PRODUCT IS ALREADY REGISTERED RAZER BLACKSHARK V2 X | Razer Insider
Skip to main content

THE PRODUCT IS ALREADY REGISTERED RAZER BLACKSHARK V2 X

  • January 18, 2025
  • 1 reply
  • 242 views
F

Hello respected Razer team, I am new here and excited to start the journey together, but unfortunately I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered.I recently bought it from Shopee If you did not register it, please contact Razer Support" . PLEASE HELP MEEEE RAZER ADMINNN :(((((

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer.AeroRazer Support
  • Razer Support
  • January 18, 2025

HI FoRz-SHADOW,

I’ve responded to your message. I have confirmed your product serial number was registered to a different account, and the 7.1 Surround Sound was claimed. Also the reseller "Gaming Store A" is not listed as Razer authorized reseller. Please note that purchasing products from non-authorized dealers can often result in the use of counterfeit, re-boxed, defective, or gray market goods. You can contact the reseller and request a refund. You can visit this link: https://www.razer.com/store-finder to check the nearest stores where you can buy genuine Razer Products. All the best!

*Thread locked to curb conversation to PM.

CookiesCookie settingsAccessibility statement