The Razer app on Xbox is not functioning | Razer Insider
Skip to main content
Question

The Razer app on Xbox is not functioning

  • August 24, 2026
  • 1 reply
  • 26 views

Hi! Please tell me, I’m unable to create profiles and change settings in the Razer Controller Setup For Xbox app. I tried reinstalling and restarting, but the problem persists. I had many profiles for different games; even if I can’t get them back, I’d like to at least be able to set them up again. My serial number is [removed by moderator] . I’m using the RAZER WOLVERINE V2.

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge
Forum|alt.badge.img

Hey there, ​@3Player9 

I understand that you are unable to create profiles or change settings in the Razer Controller Setup for Xbox app for your Razer Wolverine V2, and that the issue persists even after reinstalling the application and restarting your system. 

Could you please let me know what Xbox console model are you using (Xbox One, Xbox Series S, or Xbox Series X)? Have you tested the controller on another Xbox console to see if the same issue occurs? Also, are you receiving any error messages when attempting to create or modify profiles? If so, please share a screenshot or photo of the error. 

You can upload the photo using this link and then send me the link once it’s uploaded. Thank you!


Please send me a PM along with your device’s serial number so I can check its details in our system and assist you further. Thank you!




*Thread locked to curb conversation to PM. 

CookiesAccessibility statement