Hello. On 06.07.2024, I bought a Razer Deathadder Essential mouse, the serial number of which is PM2421H20325019. When I enter the serial number on the page, it keeps telling me to check 1 with I or 0 with O. Can you help me with this? Thanks
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Hi placeMauveradio546,
Please PM me the photo showing the serial number of your mouse and the proof of purchase so I can verify the device information. Save the shareable files via any online drive account listed here. I hope to hear from you soon.
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