The Shift Key and the Razer Ornata Chroma | Razer Insider

The Shift Key and the Razer Ornata Chroma

  • 16 October 2019
  • 3 replies

Hello guys i bought yesterday my Razer Ornata Chroma and i have a little problem.
The Shift Key is a bit hard, the other keys are just normal with a *click*.
If i play a game and i'm sprinting, i randomly stop, i must press the shift key harder than any other keys.
Is this normal or is my keyboard broken?

This topic has been closed for comments

3 Replies

You may want to File a claim. This doesn't happen on my brothers Ornata. Try with Razer support first and see if they can troubleshoot it. If not, Definitely file a claim.
Userlevel 7
My Ornata had a couple non clicky keys first when I got it, although they fixed themselves over time, however none of them felt harder to press down.

Moved thread to Support.
How long have you had the keyboard? If it really bothers you, I can help you put in an RMA request. PM me the serial number of your Ornata Chroma so I can check the warranty status.