The Shift Key and the Razer Ornata Chroma | Razer Insider
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The Shift Key and the Razer Ornata Chroma


Hello guys i bought yesterday my Razer Ornata Chroma and i have a little problem. The Shift Key is a bit hard, the other keys are just normal with a *click*. If i play a game and i'm sprinting, i randomly stop, i must press the shift key harder than any other keys. Is this normal or is my keyboard broken?
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3 Replies

  • Insider
  • 319 replies
  • October 16, 2019
You may want to File a claim. This doesn't happen on my brothers Ornata. Try with Razer support first and see if they can troubleshoot it. If not, Definitely file a claim.

Jenjar
Vanguard
  • Vanguard
  • 483 replies
  • October 16, 2019
My Ornata had a couple non clicky keys first when I got it, although they fixed themselves over time, however none of them felt harder to press down. Moved thread to Support.

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • October 18, 2019
How long have you had the keyboard? If it really bothers you, I can help you put in an RMA request. PM me the serial number of your Ornata Chroma so I can check the warranty status.

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