the sms code does not arrive | Razer Insider
Skip to main content
Question

the sms code does not arrive

  • September 20, 2024
  • 1 reply
  • 24 views

When I try to make a purchase it doesn't allow me, because when I click to receive the SMS message, it doesn't arrive.

I get a sign telling me to try again and it still doesn't allow me to buy.

 

It also doesn't allow me to modify anything because it is only configured with the SMS code, I need help please

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • September 20, 2024

When I try to make a purchase it doesn't allow me, because when I click to receive the SMS message, it doesn't arrive.

I get a sign telling me to try again and it still doesn't allow me to buy.

 

It also doesn't allow me to modify anything because it is only configured with the SMS code, I need help please


Hello Timmytorner142999,

Please submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Just PM me with your ticket number after submitting it so I can call their attention to your case. For your security, please avoid sharing your personal information to a user who is not part of Razer Support Team. Stay safe!

*Thread locked to curb the conversation to PMs.