Hello, I encountered such a problem. I still have a guarantee on the headphones and interruptions started to occur with them, the sound falls off, I carried them to the service center where I bought them. There they told me that they were working properly, they said to check the sound card because of what I laughed for USB headphones. I also need to check the sound card for that price .... today I decided to monitor the errors and it turned out that such problems occurred.
For some reason, the Razer Synapse itself falls off due to the fact that the sound disappears and you have to reconnect
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And it all started that the sound in the headphones just began to disappear by itself, you have to constantly reconnect to the headphones. And sorry that the screenshots are not in English.
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