There is a problem with my trading order | Razer Insider
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Question

There is a problem with my trading order

  • March 14, 2026
  • 1 reply
  • 12 views

Crito1201

I purchased a Nintendo prepaid serial number with Razer Gold, and the payment has been deducted, but it shows that the order has not been submitted. Could you please assist in resolving this issue?

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1 Reply

Razer.sushi.boi
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Hello there, ​@Crito1201!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.