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there was an unexpected error

  • August 24, 2025
  • 1 reply
  • 9 views
VioletJETaero432WafIIes

Hello, I can’t request a verification code and have no backup codes. It says ‘unexpected error.' when i request a code. I lost my old phone number, and i don't have an option to receive a code from gmail, and I can’t update my phone number. Please help me change my number asap

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1 Reply

Razer.ScarletRouge

Hey there, ​@VioletJETaero432WafIIes!

 

I understand that you want to change your mobile number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:

 

1. Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Old Phone number:
6. New Phone number: 

7. Country:

 

I am looking forward to your response! Thanks!

 

*Thread locked to curb conversation to PM.

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