there was an unexpected error(I can't receive codes) | Razer Insider
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Question

there was an unexpected error(I can't receive codes)

  • October 14, 2025
  • 1 reply
  • 32 views

classicdomeTeal526

 

i was about to topup my razer gold, but when i try to do the recaptcha and get the 2fa code it said “there was an unexpected error, please reload the page and try again” or smth. can you solve this problem please. Thank you.

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1 Reply

Razer.Aero
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  • Razer Support
  • October 14, 2025

Hi classicdomeTeal526,

For Razer Gold OTP issue, please submit a ticket or contact our Razer Gold Support Team Live Chat by clicking the green chat button at the bottom right to get this sorted out in real time. You can PM me with your case ID number so I can notify the team. Have a great day!

*Thread locked to curb the conversation to PMs.