"There was an unexpected error. Please refresh the page and try again. | Razer Insider
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"There was an unexpected error. Please refresh the page and try again.

  • November 2, 2025
  • 1 reply
  • 18 views

When I try to recharge V-Bucks in Fortnite, it says a code will be sent to my number for verification, but when it's about to send the code, it says, "There was an unexpected error. Refresh the page and try again." I've already refreshed, and it still won't let me recharge. I have all my information—my email, my number, everything—but it won't let me. Even here, when I check my backup codes, it asks for a code that will be sent to my number, but the same error message keeps appearing.

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1 Reply

Razer.sushi.boi

Hi there, ​@sebastian1939!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.