I'm trying to top-up with Razer Gold but I'm unable to do so as I encounter this "There was an unexpected error. Please reload the page and try again" issue at the 2-FA page when completing the payment.
I tried using backup codes, but unfortunately I also need to go through the 2-FA page and its not working.
Hello there,
For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.
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