Kiarma
Can I still get rewarded while runnning razer cortex and genshin impact???

Hey there!



Thank you for sharing your concern here. I am afraid not. It is not a featured game on Razer Cortex Paid to Play event this week. If you want to win Razer Silver, please play the featured games on Razer Cortex > REWARDS > PAID TO PLAY for 10 minutes to get the Razer Silver.



Genshin Impact is a very special game for Razer Cortex. It has a launcher. To make sure Razer Cortex can detect and monitor the game correctly,

1. please make sure the launcher and the game are installed in the same folder.

2. ensure that the game is added to Razer Cortex automatically. You can either launch the game with Razer Cortex running on your PC or you can click the 'Scan' icon if you use Razer Cortex 9.x or click the 'Refresh' icon in MY LIBRARY if you use Razer Cortex 10 automatically.



If you have installed the game and launcher in different folders, please uninstall the game, and delete the folder C:\\ProgramData\\Razer\\GameManager\\Data\\rzr_userid (Razer Cortex V9.x） or C:\\ProgramData\\Razer\\GameManager3\\Data\\rzr_userid (Razer Cortex V10）, then, reinstall the game and add the game automatically to Razer Cortex by using the methods I mentioned above.



Genshin Impact is a very popular game and is supported in our Squad Rewards Campaign. You can win gameplay time by playing it. Then, you have the chance to win Razer Silver in the campaign by using these gameplay hours. We will send a notification to our users who are interested in the Squad Rewards Campaign when it starts.



Michelle

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Michelle-RazerCortex
Hey there!



Thank you for sharing your concern here. I am afraid not. It is not a featured game on Razer Cortex Paid to Play event this week. If you want to win Razer Silver, please play the featured games on Razer Cortex > REWARDS > PAID TO PLAY for 10 minutes to get the Razer Silver.



Genshin Impact is a very special game for Razer Cortex. It has a launcher. To make sure Razer Cortex can detect and monitor the game correctly,

1. please make sure the launcher and the game are installed in the same folder.

2. ensure that the game is added to Razer Cortex automatically. You can either launch the game with Razer Cortex running on your PC or you can click the 'Scan' icon if you use Razer Cortex 9.x or click the 'Refresh' icon in MY LIBRARY if you use Razer Cortex 10 automatically.



If you have installed the game and launcher in different folders, please uninstall the game, and delete the folder C:\\ProgramData\\Razer\\GameManager\\Data\\rzr_userid (Razer Cortex V9.x） or C:\\ProgramData\\Razer\\GameManager3\\Data\\rzr_userid (Razer Cortex V10）, then, reinstall the game and add the game automatically to Razer Cortex by using the methods I mentioned above.



Genshin Impact is a very popular game and is supported in our Squad Rewards Campaign. You can win gameplay time by playing it. Then, you have the chance to win Razer Silver in the campaign by using these gameplay hours. We will send a notification to our users who are interested in the Squad Rewards Campaign when it starts.



Michelle

Alright, thank you very much for the infooo!!!! I wonder when the Squad Rewards Campaign starts!!!

Have a good day Sir/Ma'am!!!

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Kiarma
Alright, thank you very much for the infooo!!!! I wonder when the Squad Rewards Campaign starts!!!

Have a good day Sir/Ma'am!!!

Same to you!:smile_: Please let me know if you need further assistance when using Razer Cortex PC.



Michelle

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