Hello Razer team !
I send my kind regards
I bought a new Razer black Shark V2 X from a local shop In Iraq, Security seal was untouched. everything is brand new not even touched, I was surprised to receive the message of "This product is already registered".
The store owner refuses to refund me and I need your help.
-Ali
I'm sorry to hear about the registration issue with your Razer BlackShark V2 X. Please note that product registration is primarily for warranty purposes. It's important to purchase Razer products from authorized Razer resellers to ensure you receive a genuine device. Products purchased from unauthorized dealers may be used, counterfeit, re-boxed, defective, or gray market goods.
Unfortunately, Razer cannot replace devices purchased from unauthorized resellers. I recommend discussing the situation with the store owner to check for possible solutions, such as a refund or exchange. All the best!
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