This product has been previously registered, warning | Razer Insider
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This product has been previously registered, warning

  • December 2, 2024
  • 1 reply
  • 106 views

Hello, I received my Blackshark v2 x headset today, there was no activation code in the box, then I went to the site for authentication and tried to add my product, I got a warning saying "This product has been saved before" and I could not activate the 7.1 feature in any way, can you please help me?🥹

Best answer by Razer.sushi.boi

Hi there, ​@novosibirsk11!

 

There’s a high possibility that you purchased a counterfeit item buy I’ll double-check. Please send me a message via PM along with your headset’s serial number so I can validate it and check the registration.

 

*Thread locked to curb conversation to PM.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hi there, ​@novosibirsk11!

 

There’s a high possibility that you purchased a counterfeit item buy I’ll double-check. Please send me a message via PM along with your headset’s serial number so I can validate it and check the registration.

 

*Thread locked to curb conversation to PM.