"This product is already registered" | Razer Insider
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Question

"This product is already registered"

  • February 25, 2025
  • 2 replies
  • 20 views

I had a problem with registering my blackshark X v2 headphones which I purchased online. When I try to register, I get the “This product is already registered. If you did not register it, please contact Razer Support”

Can someone help me with this, please? 

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2 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • February 25, 2025

 


Razer.sushi.boi

Hi there, ​@Fokinel!

 

It’s likely that you have purchased a counterfeit product. I’ll double-check just to be sure. Please send me a message via PM along with its serial number so I can validate it and check the registration.

 

*Thread locked to curb conversation to PM.