I recently bought a Blackshark v2 X via amazon and when i tried to register the product for the 7.1 surround sound it said that the product is already registered. The package contains a QR code that directs me the Razer website, not a scratch code. Kindly requesting assistance. Thanks in advance!
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Warsza wrote:
I recently bought a Blackshark v2 X via amazon and when i tried to register the product for the 7.1 surround sound it said that the product is already registered. The package contains a QR code that directs me the Razer website, not a scratch code. Kindly requesting assistance. Thanks in advance!
Hopefully, you bought the device from Razer’s authorized reseller on Amazon. Please take note: (https://www.razer.com/warranty)
You can visit our 7.1 Surround Sound Support article to learn how to activate a code, what to do when an error is encountered when activating a code, and request a new activation code.
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