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This product is already registered

  • January 30, 2026
  • 1 reply
  • 20 views

I tried to register my Razer BlackShark V2 X to activate 7.1 Surround Sound, but the system indicates that the product has already been registered.Help me please.

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1 Reply

Razer.Aero
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  • Razer Support
  • January 30, 2026

Hello hanterredion,

Where did you purchase your headset? Have you tried reaching out to the reseller to request a replacement? You can Please PM me your device serial number and proof of purchase so I can help you check the information. Save the shareable files via any online drive account listed here. All the best!

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