(Removed invoice for security purposes)
So i bought a razer shark v2 and when i try to activate said its already activated i hope you can help me
Question
this product is already registered,although i didnt do it
This topic has been closed for replies.
- Razer Support
Hey
Let me check on your headset. Can you send me a PM with the serial number so I can verify it in our system and go over the registration details? For security reasons, I would suggest removing the photo of your Proof of Purchase from your post.
*Thread locked to curb conversation to PM.
- Razer Support
Hi Rendanlex,
I'm sorry to hear about your issue with the product registration. Upon checking, the seller is not yet listed as Razer’s authorized reseller. I suggest that you take advantage of your warranty since we cannot remove the device from the previous account.
To ensure the authenticity of your purchase, please buy Razer products from authorized Razer resellers. This guarantees that you receive a genuine device. Products bought from unauthorized sellers may not have valid warranties or support from Razer. If you need assistance in the future, feel free to PM me. Take care for now!
*Thread locked to curb the conversation to PMs.
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