This product is already registered. If you haven't registered it, please contact Razer support. | Razer Insider
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This product is already registered. If you haven't registered it, please contact Razer support.

  • November 14, 2025
  • 1 reply
  • 17 views
SkyBluecityeasy575

Hello. I recently purchased Razer BlackShark V2 X headphones through Yandex Market (a Russian online marketplace), but I can't register them on the Razer website. It says, "This product is already registered. If you haven't registered it, please contact Razer support."

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • November 15, 2025

Hi SkyBluecityeasy575,

Please note that product registration mainly helps with warranty. You can find your activation code on the scratch card inside the packaging as indicated here. If the card is missing or the code was already used, please contact the reseller to request a refund. Also, I have verified that the reseller Yandex Market is listed as Razer's authorized store. I suggest you take advantage of your warranty since you just recently purchased the device.

Also, make sure to buy Razer products from authorized Razer resellers to be sure you’re getting a genuine device. Products bought from non-authorized dealers can be used, counterfeit, re-boxed, defective, or gray market goods.All the best!

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