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This product is already registered /problem

  • June 5, 2024
  • 1 reply
  • 1498 views

BronzeleetJADE256

Hello respected Razer team, I am new here and excited to start the journey together, but unfortunately I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered. If you did not register it, please contact Razer Support" Please contact me to inform you of the required information and documents and thank you very much for your cooperation 🙏🏻🙏🏻. 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3246 replies
  • June 6, 2024

Hi BronzeleetJADE256,

I’m here to help. I understand that you're having an issue registering your new device to your account. To assist you better, please PM your device serial number and proof of purchase. I can use that to validate your device information. Save the shareable files via any online drive account listed here. All the best!

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