This product is already registered /problem | Razer Insider
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This product is already registered /problem

  • February 11, 2026
  • 2 replies
  • 14 views
Nu3r0n

Hello Razer Team,

I'm new here and excited to begin this journey with you. However, I'm facing an issue while activating my BlackShark V2 X headphones. I keep receiving a message stating: "This product is already registered. If you did not register it, please contact Razer Support."
 

Could you please reach out to me so I can provide the necessary information and documents? I’d appreciate your assistance.

I have seen in other posts that I may need to give the store information but my apologies since this was just a gift, I only know that this was from Lazada. Sorry!
 

Thank you in advance for your support! 

    This topic has been closed for replies.

    2 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • February 11, 2026

    Fake. Return them, and get from legit source (no, Lazada is not a legit source).

     

    Razer.ScarletRouge

    Hey there, ​@Nu3r0n 
     

    It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!


     

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