Hello! I’ve got my headset a day ago, and when i try to register it on razer id it says that this product has been already registered. I can write down my serial number of the product, and send proofs of the fact that i actually bought it if needed.
This Product is already registered razer blackshark v2 x
Best answer by Razer.Aero
Hello! I’ve got my headset a day ago, and when i try to register it on razer id it says that this product has been already registered. I can write down my serial number of the product, and send proofs of the fact that i actually bought it if needed.
Hi Phobos_69,
I understand you’re having trouble with your new Razer BlackShark V2 X. Since the code is already showing as redeemed, I suggest contacting the reseller to take advantage of the warranty. To avoid potential issues in the future, we recommend purchasing only from authorized Razer resellers. This way, you can be confident that you are receiving a genuine device. Please note that products from non-authorized dealers may be used, counterfeit, re-boxed, defective, or gray market goods.
If you need further assistance, please PM me with the headset’s serial number and a copy of the store invoice. Thanks!
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