THX | Razer Insider
Skip to main content
Question

THX

  • September 8, 2026
  • 1 reply
  • 22 views

Raptorr505

I have a BlackShark V2 HyperSpeed and I’ve been having trouble getting THX to work properly. I tried fully uninstalling Synapse, cleaning registry, temp, driver cleanup tool, etc. Everything. Turns out that turning on Windows Audio Enhancements seems to have made it work? But I’ve been checking on Goggle a little and in other threads it says that I should actually turn it off. Am I that dumb? Which is it? And if Windows Audio Enhancements is what turns it on, then what’s the use of having Stereo/THX options in Synapse 4? I’m completely lost here. Any tips?

1 Reply

Razer.Zionzedd

Hi Raptorr505,

 

Thank you for sharing what you tried; that is a very smart and logical approach. Please know that turning on Windows Audio Enhancements is required because Razer Synapse routes its processing pipeline—including EQ and THX Spatial Audio—through the Windows Audio Enhancement framework. To add, Windows audio enhancements function as a master switch that permits software like Razer Synapse to modify audio streams. Disabling these enhancements globally halts this interception, rendering custom EQ and spatial sound features non-functional. Please feel free to PM me your Razer BlackShark V2 HyperSpeed,s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission, if you have additional questions.

 

*Thread locked to PM.