Hi, I have this razer kraken TE for years and from 2 months I've got two bug.

1- The THX button on the razer controller doesn't work and I need to use the software for switch the audio to stereo.

2- When I record my screen with OBS, nvidia geforce experience or any other type of program there isn't the sound in the video. I've tried all audio settings in OBS.

My cousin has the same headphone and the same problems. Hope you can help us!