thx not working on my razer synapse , Blackshark v3 pro | Razer Insider
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thx not working on my razer synapse , Blackshark v3 pro

  • October 3, 2026
  • 2 replies
  • 31 views

OldRosecoolcamp113

ok i originally had no issues with the thx option on razer synapse 4 , i then mistakenly installed thx spatial , which i now know i dont need , so  i removed it , since then even with a clean install of synapse 4 , including driver cleanup as you recommend , i no longer have the thx working on the device , i go into synapse , click thx and test , no sound on either blackshark game or black shark chat , and in windows options for sound , theres no thx for audio enhancements? , im stuck for options , and im relectunt to do a full reinstall of windows

help

thanks

2 Replies

  • Insider Mini
  • October 4, 2026

OK, all your steps are correct. Did you restart your PC after doing so ?

You could try ….. https://mysupport.razer.com/app/answers/detail/a_id/1835

I am sure you did this as well ….  https://mysupport.razer.com/app/answers/detail/a_id/4002

Also, important final steps …. https://mysupport.razer.com/app/answers/detail/a_id/13209/

I had issues with my audio ‘ surround balance ‘  ( BlackShark V2 | RZ04-03230  ) so I did as you did. The ‘ driver cleanup ‘ and re-install fixed my issue.  Final step,  your windows sound settings must be set as ‘Razer USB sound card ‘

No, there is no longer any thx audio enhancements in windows options.

Background info THX …..  https://mysupport.razer.com/app/answers/detail/a_id/13208

Don't re-install windows …… 

Good Day


  • Insider Mini
  • October 4, 2026

also see my other post on this topic ….

Blackshark V2 RZ04-03230 audio fix