THX Service stops working | Razer Insider
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Hello, ill keep this post short:

My issue is that the THXService crashes and makes it restart, wich somehow bugs the synapse software and doesnt apply the correct settings to the apps for sound.



Here is the error log event:

Faulting application name: THXService.exe, version: 1.0.0.1, time stamp: 0x5d81b8c9

Faulting module name: ntdll.dll, version: 10.0.19041.1110, time stamp: 0xe7a22463

Exception code: 0xc0000374

Fault offset: 0x00000000000ff259

Faulting process ID: 0x1344

Faulting application start time: 0x01d77d6ad8cd4a21

Faulting application path: C:\\Program Files (x86)\\Razer\\THXService\\Drivers\\x64\\THXService.exe

Faulting module path: C:\\Windows\\SYSTEM32\\ntdll.dll

Report ID: ac1b5f97-42e4-46b8-a7d2-b5174e762e07

Faulting package full name:

Faulting package-relative application ID:



=====================================



Fault bucket 2057873025865332327, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: THXService.exe

P2: 1.0.0.1

P3: 5d81b8c9

P4: StackHash_a2e6

P5: 10.0.19041.1110

P6: e7a22463

P7: c0000374

P8: PCH_0A_FROM_ntdll+0x000000000009D974

P9:

P10:



========================================



Any solutions to this app crash thing?
Oumegah
Hello, ill keep this post short:

My issue is that the THXService crashes and makes it restart, wich somehow bugs the synapse software and doesnt apply the correct settings to the apps for sound.



Here is the error log event:

Faulting application name: THXService.exe, version: 1.0.0.1, time stamp: 0x5d81b8c9

Faulting module name: ntdll.dll, version: 10.0.19041.1110, time stamp: 0xe7a22463

Exception code: 0xc0000374

Fault offset: 0x00000000000ff259

Faulting process ID: 0x1344

Faulting application start time: 0x01d77d6ad8cd4a21

Faulting application path: C:\\Program Files (x86)\\Razer\\THXService\\Drivers\\x64\\THXService.exe

Faulting module path: C:\\Windows\\SYSTEM32\\ntdll.dll

Report ID: ac1b5f97-42e4-46b8-a7d2-b5174e762e07

Faulting package full name:

Faulting package-relative application ID:



=====================================



Fault bucket 2057873025865332327, type 4

Event Name: APPCRASH

Response: Not available

Cab Id: 0



Problem signature:

P1: THXService.exe

P2: 1.0.0.1

P3: 5d81b8c9

P4: StackHash_a2e6

P5: 10.0.19041.1110

P6: e7a22463

P7: c0000374

P8: PCH_0A_FROM_ntdll+0x000000000009D974

P9:

P10:



========================================



Any solutions to this app crash thing?




Have you reported this to our Support Team? Also, when did the issue start? Does it happens randomly, or there's a particular activity that triggers the app to crash? Please send me a PM together with the serial of the affected devices. Let's continue our conversation privately.
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