THX SPACIAL AUDIO KEY NOT WORKING | Razer Insider
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Hey there, I bought razer kraken x lite headphones yesterday, I asked for a code to use thx spatial audio, the code arrived but the code does not work.

 

It’s 7.1 surround not thx spatial: https://www.razer.com/eu-en/71-surround-sound


Hi there, ​@xElectricBluegreat807!

 

The THX Spatial Audio is different from the 7.1 Surround Sound. They are entirely different. You need the 7.1 Surround Sound software for this one. Please follow the steps below:

- Download the 7.1 Surround Sound software. (Click the green hyperlink on the left)
- Run the 7.1 Surround Sound installer.
- Click “INSTALL”.
- Launch the 7.1 Surround Sound app when the installation is completed.
- Log in with your Razer ID.
- Enter the activation code that came with your purchase.
- Click “ACTIVATE”.

 

If that didn’t work, then shoot me a PM along with your headset’s serial number so I can validate it and the code.

 

*Thread locked to curb conversation to PM.