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THX Spartial Log in issue

  • February 15, 2024
  • 1 reply
  • 44 views
SQ0R3

I want to Log in in my Spatial software but it is in an everlasting loop
I waiting ages and isn’t successful

So, Razor what is wrong here? Login-server down or something like that?

This is the only thing i see the whole time (2. Pic)

 

 

 

 

Windows 10 64bit

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • February 17, 2024

Hello SQ0R3,

I understand that you are experiencing an issue with logging into Razer Synapse where the login process is stuck. This could be due to various reasons, such as server issues, connectivity problems, or software issues.

To troubleshoot the problem, you can try the following steps:
1. Check your internet connection to ensure it is stable.
2. Clear your browser's cache and cookies.
3. Restart your computer and try logging in again.

You can also follow the steps mentioned in this article. If that doesn't help, please send me a PM and provide me with the following information so that I can escalate this concern for further investigation:

Please save the shareable files via any online drive account listed at this link. Additionally, fill in the following details:

  • Full name
  • Email
  • Mobile/Phone Number
  • Country
  • Device serial number

*Thread locked to curb the conversation to PMs.

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