THX Spatial App asking for a new authentication code | Razer Insider
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Question

THX Spatial App asking for a new authentication code

  • March 26, 2025
  • 2 replies
  • 32 views

Tyg79

Hi,

 

Just wondering if anyone can assist me getting a new authorisation code for my thx spatial app? Can’t find the email with the original code in it. Have also tried using razer assist without much luck either. I have the order number if that helps in any way. 

 

Kind regards.

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2 Replies

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • March 26, 2025

Hi Tyg79,

I’m here to help. Please PM me the following information below so I can verify your account and assist you accordingly.

1. Registered email:
2. Razer ID :
3. First Name:
4. Last Name:
5. Birthdate:
6. Mobile phone number:
7. Country:
8. Device serial number:

*Thread locked to curb conversation to PM.


FiszPL
Vanguard
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  • VANGUARD
  • March 27, 2025

Which headset do you have?

Or have you purchased the THX Spatial audio activation code before?