THX Spatial Audio activation code

Question

the problem I'am facing that I've code already for 7.1 Surround sound but when I try to use it on THX Spatial audio it says the code you have entered does not seem to be vailed. please try again so could someone from the support assist me please because I been trying to solve this problem since yesterday and it really upset me

technoWhiteSmokeJADE231 · Answer

Dear Razer Support Team,When I downloaded the 7.1 Surround Sound app and entered my activation code, I was greeted with a pop-up stating that you’ve upgraded to THX Spatial Sound and recommending I uninstall the 7.1 Surround Sound software.This leaves me questioning why activation codes are still being issued for outdated software if users are immediately directed to uninstall it in favor of an upgrade. Furthermore, being asked to pay for the THX Spatial Sound app feels unfair, especially when I’ve already invested in Razer hardware under the expectation that your software would provide the advertised functionality.As a loyal customer, I believe this situation could be better handled. I am requesting an activation code for THX Spatial Sound to replace the soon-to-be redundant 7.1 Surround Sound activation code I was issued. This would align with the messaging that you’ve moved on to better technology and provide a more satisfying customer experience.Thank you for addressing this matter, and I look forward to your prompt response.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded