THX SPATIAL AUDIO code error | Razer Insider
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Question

THX SPATIAL AUDIO code error

  • January 20, 2025
  • 1 reply
  • 19 views

MetalReal

I bought THX SPATIAL AUDIO, but the code is not activated, so I can't use it. Please check. I don't know how to view the payment details, so I'm only sending you the picture that's problematic.

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1 Reply

Razer.Aero
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  • Razer Support
  • January 22, 2025

Hi MetalReal,

I understand that you're having issues with the activation code for THX Spatial Audio. To help resolve this, please check your email for a message regarding your purchase. It may contain the activation code you need. Additionally, it's possible that you entered a coupon code to receive a 50% discount when buying the software.

If you need further assistance, please send me a PM with your headset's serial number and proof of purchase so I can verify the information. Also, you can save any shareable files using one of the online drive services listed here. Thanks!
 

*Thread locked to curb conversation to PM.