THX SPATIAL AUDIO not working | Razer Insider
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Hello, I just got a pair of Kraken X and I’ve been trying to get the “THX SPATIAL AUDIO”, the problem is that I can’t seem to get it activated even if I type in the right activation code. I’ve contacted the razer support to get another activation code and I tried it too but it didn’t work neither. Can anyone help me please? I’m really desperate to get the Thx spatial audio. It says a valid license code is required, am I supposed to enter in something else? I’ve been typing in the 7.1 surround sound activation code.

I could be wrong but i think 7.1 surround audio is different then THX spatial audio

Hi @Carneliantoolshit738,

 

I agree with @depoteasyCyclamen276, are you using the activation code on Razer THX Spatial Audio app? The free activation code from your headset only works on Razer 7.1 Surround Sound app. 

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