i have an issue with the tilt mechanism on my chair and the broblem is when i push the leaver i lean back all the way and when push the lever in lock the tilt it doesnt lock right and when i wanto to lean a bit forvard then unlocks the tilt and it goes back to previous possition
Hey
Can you send me a PM with the serial number so I can verify it in our system and use it when I create your case? Please also send a short video clip highlighting the issue and your receipt/invoice so I can include them as well. You can upload them to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.
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