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  • August 11, 2025
  • 2 replies
  • 28 views

Hello,  

I recently purchased a Razer BlackShark V2 X.  

When I try to register my serial number (Removed serial number) on Razer's website, it says that the serial number is already in use / already registered.  

Could you please help me verify if my product is genuine and assist with the registration?  

Thank you.

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2 Replies

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • August 11, 2025

Hi czfslap,

Where you purchased your Razer BlackShark V2 X? Please check headset's 7.1 Surround Sound activation code on the scratch card included in the packaging. If the card is missing or the code is already used, you can contact the reseller for a refund. Please be informed that product registration mainly serves warranty purposes.Should you need further help, feel free to send me a PM with your device’s proof of purchase for verification. Thanks!

*Thread locked to curb the conversation to PMs.


FiszPL
Vanguard
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  • VANGUARD
  • August 12, 2025

Please use search next time: