Hi @6521951aa,

The Razer Insider doesn't have support for your preferred language. Please post your inquiry or concern in English across all boards. For Razer Gold related concerns, it’s best that you submit a support ticket here:https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the relevant team for an update.

*Thread locked to curb conversation to PM.