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To proceed with the update please contact razer support


i'm trying to update my razer kiyo pro webcam to the latest firmware version and when I download the update i get this message. I do not know what to do.
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2 Replies

Same here, any update to resolve this issue?

Razer.Speedcr0ss
leetCreamTOPAZ699
i'm trying to update my razer kiyo pro webcam to the latest firmware version and when I download the update i get this message. I do not know what to do.
Hello guys! Please send me the serial number of your Razer Kiyo Pro via PM so I can assist you with its firmware update concern. Let's continue from there.