Dear Razer Team,
My name is Abdelhalim Abdelfattah, and I am reaching out regarding an issue I am experiencing with one of your products.
I own a Razer USB Wireless Transceiver (Model No. RC30-0346), which has unfortunately stopped working. I have searched extensively for a replacement dongle on your official website and other authorized retailers, but I have been unable to find it available for purchase.
Since the dongle is an essential part of the wireless connection, I would like to know if there is any way to purchase a replacement directly from Razer, or if you could guide me to an authorized source where I can obtain one.
Below are my contact details for further communication:
Full Name: Abdelhalim Abdelfattah
Email: halim.ali.eg33@gmail.com
Your assistance in resolving this matter would be greatly appreciated.
Best regards,
Abdelhalim Abdelfattah