Touch screen issue Razer Blade 15 early 2019 | Razer Insider

Touch screen issue Razer Blade 15 early 2019

  • 17 January 2020
  • 3 replies
  • 3 views
P
Hi guys,

the touchscreen on my 4K razer blade 15 does not work anymore, under device manager, under hid menu is not displayed anymore, not even in the hidden ones.
Any suggestions?

Thanks.

Giovanni
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3 Replies

R
Userlevel 6
Hi there! When did this issue start? Can you share a screenshot of the Device Manager?
P
Hi, I think this started after a windows update.
Even factory reset did not solve the issue.
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R
Userlevel 6
Thanks for the reply. Please PM me the serial number of your Blade. I'll take it from there.
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