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Trackering problem

  • May 20, 2026
  • 1 reply
  • 10 views

Since i bought viper v4pro in guest , i could not check my logistics, on gmail every time i click the link shows logistics, it redirects me to log in, even after logging in, i cant see any orders. is there a way to check my shipping status?

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1 Reply

Razer.Aero
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  • Razer Support
  • May 20, 2026

Hi LiuzongFKu,

. Since the order was placed using Guest Checkout, it won’t appear under your logged-in account, which is why you’re unable to view it after signing in. Let’s forward your concern to our Order Support Team. Please PM with the following details:

  • Order number
  • Full name
  • Email address used for the order
  • Phone number:
  • Country: 

Once I have those, I’ll assist you further.

Thread locked so we can continue via PM.