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Question

Transaction issue

  • March 14, 2026
  • 1 reply
  • 16 views

 

I purchased a Razer Gold gift card, but I haven't received the serial code yet. Could you please help me resolve this issue?

 

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1 Reply

Razer.Aero
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  • Razer Support
  • March 14, 2026

Hey sweetcandypupu,

For Razer Gold transaction issue. I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information so they can verify your account. You can PM me with your Ticket number so I can help you notify the team. Thanks!

*Thread locked to curb the conversation to PMs.