transaction issue with Razer Gold | Razer Insider
Skip to main content
Question

transaction issue with Razer Gold

  • March 14, 2026
  • 1 reply
  • 42 views
L

Hello Razer Support Team,
I encountered a transaction issue with Razer Gold and need your help.

- Resend the Nintendo eShop (Hong Kong) pre-order PIN code to my registered email.

- Or, refund the 100 Razer Gold coins to my account if the PIN cannot be issued.

Transaction IDs

- Razer Gold 交易ID：Linyaaaaaaa

- 支付宝订单号: [removed by moderator] [removed by moderator] 47

[removed by moderator] [removed by moderator] 84

Thank you for your assistance.

Best regards,

    This topic has been closed for replies.

    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • March 14, 2026

    Hey ​@Linyaaaaaaa,

    For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your transaction. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

     

     

    *Thread locked to curb conversation to PM.

     

    CookiesCookie settingsAccessibility statement