Trying to Redeem a code from a recent purchase, but the code is weird/not working? | Razer Insider
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Trying to Redeem a code from a recent purchase, but the code is weird/not working?

  • October 14, 2024
  • 1 reply
  • 38 views

Professor_Zinc1912

So, I made a Razor gold purchase for a 1 month Xbox ultimate subscription. The purchase went through, and I got a receipt, but when I went to redeem the code in my email on my Microsoft account, it didn’t work. I wasn’t too surprised because it was a very odd looking code? 

 

It’s over 25 characters, has upper and lower case letters, numbers, and ends with an equal sign(=) for some reason? I have no idea what’s going on, but I have contacted support although they closed a ticket for a different matter without even getting in touch with me….. So I dont have high hopes. I figured it was worth a shot posting my issue while I wait to see when/if Razer Support gets back to me. 

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1 Reply

iamyungshinra

Having the same issue!


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