تطبيق المصادقة الثنائية | Razer Insider
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تطبيق المصادقة الثنائية

  • March 20, 2024
  • 1 reply
  • 50 views

al3z.smf

I want to reset or bypass Two-Factor Authentication linked to my old broken phone. The Customer Service provided a live chat link but all it did was redirect me to “Warranty Support” in which obviously did not help. 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3255 replies
  • March 20, 2024

Hi al3z.smf,

I understand that you need to reset the 2FA and change the phone number associated with your Razer account. Please PM me the following information below for account verification and for me to initiate a case on your behalf:

​​​​​​​Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:


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