Turret dongle dead | Razer Insider
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Question

Turret dongle dead

  • December 24, 2025
  • 2 replies
  • 28 views

GTFL_DAD

My usb dongle became burning hot and no longer works.  Looking for replacement.  

This topic has been closed for replies.

2 Replies

  • Insider Mini
  • October 1, 2026

Same here.

When I connect it, the dongles becomes hot. No connection (nor the ding sound on windows).

Did you get a replacement? I am told they don’t provide


Razer.Ten
  • Razer Support
  • October 1, 2026

Hey ​@dr.okello,

I understand that you want to request a replacement dongle for your Turret for Xbox One. Can you send me a PM with the serial number together with your location/country so I can verify it in our system and check our inventory?


*Thread locked to curb conversation to PM.