two step authentication problems | Razer Insider
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two step authentication problems

  • January 8, 2022
  • 1 reply
  • 34 views
C
so i bought some razer gold and tried to buy something using it and i was asked to type my code from google authenticator but the code didnt work so i went to change it and that also require the code to access the security setting which again didnt work so how do i fix this
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    1 Reply

    R
    If you still have access to your backup codes, you can use those to access your account and change the 2-Step Authentication method. But if you don't have those already, I can help you submit a ticket for an account recovery request. Please send me the following:
    • Full name:
    • Email Address linked to your Razer ID:
    • Phone number:
    • Registered devices: (proof of purchase is also acceptable)
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